Question 1

What is credit restoration?

Accepted Answer

Credit restoration is the process of reviewing what the credit bureaus are reporting and addressing information that appears inaccurate, incomplete or unverifiable, while the consumer learns the habits that shape a credit profile over time.

Question 2

How long can the process take?

Accepted Answer

It depends entirely on the credit profile. Some files require a few months of work; others take longer. Anyone promising a fixed timeline is not being honest with you.

Question 3

Can you guarantee a specific credit score?

Accepted Answer

No. We do not guarantee any specific score, point increase or outcome, and it would be improper for any company to do so.

Question 4

Can accurate negative information be removed?

Accepted Answer

No. Accurate, verifiable information generally remains on a credit report until it ages off under the timelines allowed by law.

Question 5

Why do I need credit monitoring?

Accepted Answer

Monitoring shows what the bureaus are reporting right now, so you and your credit professional are working from the same current information.

Question 6

Do you work outside Texas?

Accepted Answer

Yes. Authority Credit Solutions serves clients throughout Texas and nationwide across the United States.

Question 7

Do you serve Puerto Rico?

Accepted Answer

Yes, we serve clients in Puerto Rico, in English or Spanish.

Question 8

Can my Realtor or auto salesperson refer me?

Accepted Answer

Absolutely. Many clients are introduced by Realtors, loan officers, auto professionals and previous clients through our referral partner program.

Question 9

What happens during my consultation?

Accepted Answer

We review your goal, look at what is being reported, explain what we see in plain language, and outline what a realistic plan would involve. There is no obligation.

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